911 Crisis Center, 40 Shots Fired

S1 E7 • 21m • HDTV14

Pregnant dispatcher Abby Encarnacion navigates 12-hour shifts and taking highly emotional calls.

S1 E8 • 21m • HDTV14

Marra Wargo leads the team through a storm of emergencies, panicked witnesses and a dog in danger.

S1 E9 • 21m • HDTV14

911 Dispatcher Jackie Chappuies takes training rookie Hayley Kilbane into her own hands.

S1 E10 • 21m • HDTV14

Nothing shakes Christine Mooch Muccino to the core more than when she learns of a crisis at home.

S1 E11 • 21m • HDTV14

A traffic stop turns into a full-blown pursuit, and an accident leaves a motorcyclist motionless.

S1 E12 • 21m • HDTV14

The shift comes together to support their pregnant teammate, Kaitlyn Schroeder.

S1 E13 • 21m • HDTV14

Dispatcher appreciation week begins, and while morale is high, the crime rate seems to be higher.

S1 E14 • 21m • HDTV14

Dispatch Appreciation Week is in full swing, with raffle tickets flowing and costumes aplenty.

S1 E15 • 21m • HDTV14

Jessica Merkosky taps into her cheerleader past to raise her team's spirits; families in crises.

S1 E16 • 21m • HDTV14

Donna Majoros needs support when she is faced with a call that brings a past trauma into the light.