Updated October 28, 2022
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE PEACOCK SERVICES. THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, INCLUDING MANDATORY ARBITRATION, NO CLASS RELIEF AND WAIVER OF YOUR RIGHT TO A JURY TRIAL.
By accessing or using any of the Peacock Services, you agree to these Terms. If you do not agree to these Terms, please do not access or use the Peacock Services.
1. Terms and Modifications
We may modify these Terms on a prospective basis at any time in our sole discretion. We will notify you of any material change to these Terms (for example, by posting a notice on the Peacock Services). Any material change to these Terms will be effective either thirty (30) days following our posting of the changes on peacocktv.com or, for new users who register during this 30-day period, at the time of registration, as applicable. Your continued access or use of the Peacock Services after the effective date of any changes to these Terms will be deemed as irrevocable acceptance of these Terms as modified. Customer service representatives are not authorized to modify these Terms or any Additional Terms, either verbally or in writing, and any such modification shall have no effect.
2. Eligibility, Registration and Accounts
The Peacock Services are for viewers in the United States (including its territories and possessions). You may not access or use the Peacock Services, or the applicable portion thereof, if you are outside of the United States (including its territories and possessions) or are barred from receiving the Peacock Services under these Terms or applicable law. Users that are under 18 years of age or who do not have legal capacity to enter into these Terms may not register for the Peacock Services or provide us with personal information.
The Peacock Services and any user names or passwords you use to access the Peacock Services (“Passwords”) are for personal, non-commercial use only. You may not transfer your account (including your subscription, if applicable) or Passwords to any other party. You are responsible for all use of your account, including the use of your account by other members of your household. If others use your account or Passwords (with or without your consent), you will be responsible for ensuring that they comply with these Terms. You are solely responsible for maintaining the security and confidentiality of your Passwords, and you agree to immediately notify us of any unauthorized use of your Passwords or other security breaches.
We have the right to suspend your account for any reason, including due to a violation of these Terms.
3. The Peacock Services
The Peacock Services are constantly evolving and may change over time. We may change, suspend or discontinue any or all aspects of the Peacock Services at any time for any reason without notice or liability to you. You acknowledge that you have no expectation of continued availability of the Peacock Services. We have the right to suspend or terminate access to the Peacock Services and your accounts on the Peacock Services, including if we reasonably believe that you have violated these Terms.
The Peacock Services may include content and other materials supplied by Peacock and third parties (“Content”). As between us and you, we own all rights in the Peacock Services and Content. Nothing grants you any rights in the Peacock Services or Content except as set forth in these Terms, including applicable Additional Terms. We grant you a limited, non-exclusive, non-transferable license to access and use the Peacock Services solely for personal and non-commercial uses. You acknowledge that Content is inherently subjective and the Peacock Services may include Content that you find offensive, indecent, explicit or objectionable (including, for example, if the Content contains outdated cultural references).
Content types, ratings, reviews, genres, categories, and descriptions are provided as suggestions to help navigation. We do not guarantee that you will agree with these suggestions.
Some aspects of the display of Content (for example, high definition for TV shows or movies and speed to initiate viewing) may vary from device to device, and may be affected by factors such as your location, the configuration of your device and the speed of your internet connection. We make no representations or warranties about the quality of your viewing experience on your device or other display.
The Peacock Services may limit your viewing to a maximum number of simultaneous streams as more fully explained in the Help Center. We may change the maximum number of simultaneous streams of Content at any time in our sole discretion.
You should not rely on the Content you view for advice (such as legal and medical shows). If you are susceptible to photosensitive epilepsy or other photosensitivities, please be aware that some Content may contain flashing lights or sequences of patterns.
5. Subscriptions and Fees
a. Subscriptions and Fees.
We provide some of the Peacock Services to you free of charge, while other Peacock Services require you to sign up for a subscription and pay a subscription fee and applicable taxes (the “Peacock Subscription Services”). Unless otherwise stated on your sign-up page, if you sign up for a subscription, you agree that your subscription may be automatically renewed (subject to applicable law) for another subscription period of equal length (for example, monthly or annually) and at the then-current price for such subscription. You acknowledge that billing may not occur on the same date of each month, depending on when you signed up for the Peacock Services. By way of example, if you sign up for a monthly subscription on July 31, you will be billed on/near August 31, September 30, etc.). We reserve the right to change the terms of your subscription, including price, from time to time. We will attempt to give you advance notice of any such price changes prior to the next billing cycle, but we will not be able to notify you of any changes in applicable taxes. If you do not wish to accept a price change, you may cancel your subscription in accordance with these Terms.
b. Payment Method.
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If you do not pay any fees when due (for example, due to credit card expiration or insufficient funds), we may suspend or terminate your access to the Peacock Subscription Services. We also reserve the right to pursue any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys’ fees, and arbitration or court costs. If you enter into a new transaction for the Peacock Subscription Services, including to restart your subscription, you agree that we may charge your payment method on file for the applicable subscription fees (and applicable taxes).
c. Cancellations and Refunds.
You may cancel your subscription to the Peacock Subscription Services at any time before the end of the current billing period, Trial Period (as defined below), or Bundle Period (as defined below) by logging in to your account and following the cancellation instructions. Subscription purchases are non-refundable, have no monetary value (for example, they are not a cash account or equivalent), and are purchases of only a non-exclusive, revocable, non-assignable and non-transferable right to use the Peacock Subscription Services.
You may not transfer, sell, purchase, barter, or trade your subscriptions or attempt or offer to do so. Any attempted transfer will be null and void. Except as may be set forth in Additional Terms or as required by applicable law, we are not responsible for any refunds or credits in connection with any modified, suspended or terminated subscriptions.
d. Promotional Codes.
Promotional codes for certain Peacock Subscription Services or Content may be available, including as part of promotions or Bundles (as defined below) offered by third parties. You may redeem promotional codes and Bundles according to the rules for that promotion or Bundle. Promotional codes can only be used once, cannot be redeemed for cash, and may not be combined with other offers. If you received a promotional code through an offer by a third party, additional conditions may apply.
e. Trial Periods.
From time to time, Peacock may offer subscriptions to the Peacock Subscription Services on a limited free trial basis for a specified period (a “Trial Period”). Trial Periods may be subject to Additional Terms, and we have sole discretion to determine your eligibility for Trial Periods. If you are required to provide payment information in connection with your Trial Period, your first payment will be charged to your chosen payment method following the expiration of the Trial Period, unless earlier terminated in accordance with these Terms. You may not receive a separate notice that your free trial is about to end or has ended, or that your paid subscription has begun.
Peacock Subscription Services may be offered as a bundle with third-party products, services or other offers (a “Bundle”) for a specified period (a “Bundle Period”) in accordance with applicable terms. We are not responsible for the products and services provided by such third parties. Bundles will be subject to Additional Terms, including those provided by such third parties. We have sole discretion to determine your eligibility for a Bundle and may limit your opportunity to participate in multiple Bundles. Your chosen payment method will be charged the then-current monthly fee for the Peacock Subscription Services included in your Bundle following the expiration of the Bundle Period, unless earlier terminated in accordance with the terms herein. You may not receive a separate notice that your Bundle Period is about to end or has ended, or that your subscription for the applicable Peacock Subscription Services has begun.
g. Temporary Downloads.
Some of the Peacock Subscription Services may provide you functionality to temporarily download Content to your device for off-line viewing within the Peacock Services, for instance within the Peacock mobile application. If your subscription permits temporary downloads, you acknowledge that (i) you have no right to distribute such Content or view or otherwise use such Content through any means other than the Peacock Services, (ii) downloads may be subject to limitations, which may change from time to time, including with respect to Content type and amount, device limitations, accessibility of temporary downloads, and geographic restrictions on playback, (iii) Peacock makes no guarantee that the Content will be available off-line. For the avoidance of doubt, downloaded Content will no longer be available to you if you terminate or change your subscription to a subscription that does not permit temporary downloads.
6. Wireless and Location-Based Features
a. Wireless Features.
The Peacock Services may offer certain features and services that are available via your wireless device, such as the ability to access certain features, or download applications to your wireless device (collectively, “Wireless Features”). Your carrier may prohibit or restrict certain Wireless Features, certain Wireless Features may be incompatible with your carrier or wireless device, and your carrier may charge you fees based on your use of the Wireless Features. We are not responsible for any charges from your carrier or other third parties.
If you register for or use any Wireless Features, you agree that (i) we may send communications to your device regarding us or other parties in connection with those Wireless Features, and (ii) you will update your account on the Peacock Services to notify us of any changes to your contact information.
b. Location-Based Features; Availability of Content.
The availability of Content on the Peacock Services may change from time to time and from place to place. Some Peacock Services may not function without access to location information and we will not be liable to you for limitations or restrictions on access to Content, including any blackouts, location or device-based limitations, Content-viewing windows, or other limitations regarding availability of Content to you.
7. Prohibited Actions
You may not use the Peacock Services in violation of any applicable laws or regulations. Except as expressly authorized by Peacock in writing, you may not copy, download, stream, capture, reproduce, duplicate, archive, distribute, upload, publish, modify, translate, broadcast, perform, display, sell, make available, frame, deep-link to, transmit or re-transmit the Peacock Services, any part thereof, or any materials derived therefrom, except as set forth in these Terms or applicable Additional Terms. You may not use the Peacock Services for any business or commercial purposes or otherwise build a business based on any portion of the Peacock Services. You may not disable, remove or otherwise circumvent through any means (a) proprietary rights notices or indications of source (for example, © or TM) in the Peacock Services, (b) any digital rights management, content protection or access control measure associated with the Peacock Services, or (c) any advertisement on the Peacock Services. You may not use any technology, software, or services in connection with the Peacock Services that are intended or function to (i) block or obstruct any advertisements of any kind, or (ii) obscure or disguise your location when you are accessing the Peacock Services.
You may not insert any code into or manipulate the Peacock Services in any way. You may not use any manual or automated software robots, spiders, crawlers or other tools to access, scrape, aggregate or otherwise use the Peacock Services or any part thereof. You may not impose an unreasonable burden or load on the Peacock Services or their infrastructure.
You are responsible for all materials you upload, post, transmit or otherwise distribute on or through Peacock Services (“Upload”). The following prohibitions apply to your conduct and communications on or through the Peacock Services:
- You may not interfere with any other user’s ability to use or enjoy the Peacock Services.
- You may not threaten, abuse, harass or invade the privacy of any third party.
- You may not cover, remove, block or obscure any Content, advertisements or other portions of the Peacock Services.
- You may not Upload any content or material that is (i) fraudulent, (ii) infringing on the rights of any third party, (iii) libelous, defamatory, obscene, pornographic, profane, indecent or otherwise inappropriate (including images of a sexual nature) or (iv) otherwise unlawful.
- You may not Upload a software virus or any other computer code or materials that may (i) disrupt, damage, or limit the functioning of the Peacock Services or any computer software, hardware or telecommunications equipment associated with the Peacock Services, or (ii) obtain unauthorized access to the Peacock Services or any data or other information of ours or of any third party.
- You may not attempt to gain unauthorized access to other computer systems or networks connected to the Peacock Services.
- You may not use any software or device that allows automated gameplay, expedited gameplay or other manipulation, and you agree not to cheat or otherwise modify any Peacock Services or game experience to create an advantage for one user (including you) over another.
- You may not use the Peacock Services in any way (i) to advertise any commercial endeavor or otherwise engage in any commercial activity (for example, offering products or services, conducting raffles or contests or displaying sponsorship banners) or (ii) that solicits funds, advertisers or sponsors, whether or not for profit.
- You may not Upload unsolicited bulk communications of any kind. For instance, you may not send “mailbombs” (for example, emailing copies of a single message to many users, or sending large or multiple files or messages to a single user with malicious intent) or “spam” (for example, unsolicited emailing for business or other purposes).
- You may not solicit or collect information about other users of the Peacock Services or use any such information (i) for unauthorized or unsolicited advertising, junk or bulk email, chain letters, or any other form of unauthorized solicitation or (ii) for any other commercial purposes.
- You may not impersonate any other person or entity. You may not manipulate headers or identifiers to disguise you or the origin of your User Content (as defined below). You may not misrepresent your professional or other affiliation with us or with any other party. You may not use the Peacock Services in a manner that suggests an association with our products, services or brands.
- You may not use any portion of the Peacock Services for any unlawful purpose, and you may not encourage or facilitate conduct that would constitute a criminal offense or give rise to civil liability.
You may not attempt any of the actions set forth in this “Prohibited Actions” Section or authorize, facilitate or induce others to do so.
We may require proof that you are following these rules at any time. We reserve the right to take, or to refrain from taking, any and all steps available to us once we become aware of any violation of these provisions. If you are involved in any violation of our systems’ security, we reserve the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.
8. User Content
a. Uploads and other Distributions.
The Peacock Services may include forums and other opportunities for you and other users to Upload (as defined above) content and materials (upon Upload, “User Content”). When you Upload any User Content, you hereby grant us and our licensees a perpetual, irrevocable, worldwide, royalty-free, fully paid up, sub-licensable through multiple tiers, transferable, non-exclusive license to use, reproduce, adapt, publicly display, publicly perform, synchronize and otherwise exploit that User Content, including any Personal Elements (as defined below) in your User Content, in any manner and any media, formats, and channels now known or later developed or discovered throughout the universe in perpetuity, including in connection with advertising, promotions or Third Party Services (as defined below), without notice or payment to you. For instance, we and our partners may display advertising, promotions and other content in connection with your User Content and you will not be entitled to any associated revenue. You agree that we and our licensees may give you credit for your User Content, but are not required to so. To the extent permitted by applicable law, you hereby waive and agree not to assert any “moral rights” or other proprietary rights in your User Content against us, our licensees, our representatives or other users. When you Upload any User Content, you also consent to the recording, use and reuse by us and our licensees of your voice, actions, likeness, name, appearance, profile photograph, performance, biographical material, and any other identifying information in your User Content as used or modified by us (collectively, “Personal Elements”).
When you Upload any User Content, you represent and warrant that you own that User Content or have sufficient intellectual property and proprietary rights in order to make the grants in these Terms. You agree to pay any monies owed to any party based on our and our licensees’ use of your User Content.
b. Public Nature of Peacock Services; Deletions.
You acknowledge that you have no expectation of privacy or confidentiality with respect to any User Content. While we may offer you the ability to Upload User Content anonymously, we may still store your account information. For some of our features, other members may be able to publish their own comments to your comments. We may use User Content for any purpose, including to develop aggregate ratings, personalize site views, or market Content or other products.
If you Upload any User Content, you may not be able to remove it from the Peacock Services. We make no guarantees to remove User Content from the Peacock Services. Even if the Peacock Services give you an opportunity to delete User Content, we may retain the User Content in our backup files, which are not publicly available. We retain the right to make use of your Content in accordance with these Terms even after your User Content is deleted. You acknowledge that (i) deletion of your User Content from the Peacock Services will not result in, and we are not responsible for, the deletion of the User Content by third parties who previously had access to that User Content and (ii) termination of your account will not automatically delete User Content you Uploaded.
We also reserve the right to limit the storage capacity of your User Content. You assume full responsibility for maintaining backup copies of your User Content and we assume no responsibility for any loss of your User Content, for instance, due to its removal by us.
c. No Responsibility for User Content; User Disputes.
We are not responsible or liable for any User Content or any decisions made based on User Content. You are solely responsible for the User Content that you Upload and for any claims, losses or damages relating thereto.
We do not endorse any User Content that you or other users Upload, and we may remove or refuse to post any User Content that, in our sole discretion, is objectionable or violates these Terms. You acknowledge that you may encounter User Content on or through the Peacock Services that you find objectionable, offensive or otherwise inappropriate and you shall have no right against us based on User Content.
d. Idea Submissions and Feedback.
We do not accept unsolicited submissions for any media, products or services. Please do not make unsolicited submissions to us through the Peacock Services, including (1) Uploads of your User Content, (2) submissions through any third-party social network, website or other platform or (3) submissions by e-mail, text messages or other means (collectively, “Submissions”). We are not responsible for any similarity, in any media, of the Peacock Services, Content, programming or applications to your Submissions. Any Submissions will be deemed User Content and subject to the grants by you applicable to User Content in these Terms.
We have not agreed to and do not agree to treat as confidential any comments, information, ideas, concepts, reviews, techniques or other communication you may send to us, including via responses to questionnaires and other methods (“Feedback”). We shall be free to use, profit from, disclose, publish, or otherwise exploit any Feedback without compensation to you. Our receipt of your Submissions or Feedback is not an admission by us of their novelty, priority or originality and does not limit our right to contest intellectual property rights related to your Submissions or Feedback. Any Feedback will be deemed User Content and subject to the grants by you applicable to User Content in these Terms.
e. Designation of Agent.
You hereby appoint us as your agent with full authority to execute any document or take any action we may consider appropriate in order to confirm the rights granted by you to us in this Agreement.
9. Third-Party Authentication; Third Party Services
For your convenience, the Peacock Services may include or provide links to websites, widgets, software or other products or services of other persons or entities (“Third-Party Services”) that may interact with the Peacock Services. Third-Party Services are provided solely as a convenience to you, and we are not responsible for Third-Party Services. The inclusion on any Peacock Services of a link to or other integration with a third-party service does not imply an endorsement by us. Please understand that your rights and obligations while accessing those Third-Party Services will be governed by the agreements and policies relating to the use of those Third-Party Services.
At Peacock, we don’t make promises we can’t keep. So, please see below for the chili recipe inspired by Kevin Malone’s legendary family dish, which he so memorably brought to Dunder Mifflin on The Office:
- 4 dried ancho chiles
- 2 Tbs neutral oil (vegetable, canola or grapeseed)
- 3 lbs ground beef (80/20 or 85/15 lean)
- 2 medium yellow onions, finely chopped
- 6 cloves garlic
- 1 large jalapeño, finely chopped
- 1 Tbs dried oregano
- 2 tsp ground cumin
- ¼ tsp cayenne pepper
- 2 Tbs tomato paste
- 2 12 oz. bottles of beer (lager or pale ale)
- 3 cans Pinto beans, drained and rinsed
- 3 cups beef stock
- 2 ½ cups chopped ripe tomatoes
- 2 Tbs kosher salt
- Chopped scallions, shredded Jack cheese and sour cream for topping
- Tear ancho chiles into pieces, discarding seeds and stems. In a large heavy pot or Dutch oven, toast chiles over medium-high, stirring occasionally until very fragrant, 3 to 4 minutes. Transfer toasted ancho chiles to a food processor or spice mill and process until very finely ground. Set aside.
- Add oil to pot and heat over medium-high. Add ground beef and cook, stirring occasionally to break beef into small pieces, until well browned (about 6 minutes). Using a slotted spoon, transfer beef to a plate and set aside.
- Add onion to pot and cook briefly over medium-high until barely softened, about 2 minutes. The secret is to undercook the onions.
- Using a garlic press, press garlic directly into the pot, 1 clove at a time. Then stir in jalapeños, oregano, cumin, cayenne pepper and tomato paste. Stir and cook until fragrant, about 2 minutes. Add beer and continue to cook, stirring and scraping the pan, about 7 minutes.
- Meanwhile, put beans in a large bowl and mash briefly with a potato masher until broken up but not fully mashed.
- Add mashed beans, stock, tomatoes, salt, and cooked beef to pot. Cover and bring to a simmer. Reduce heat to low to maintain simmer and cook 2 hours so everything gets to know each other in the pot. Remove from heat, uncover and let stand at least 1 hour (can also be refrigerated 8 hours or overnight).
- Reheat gently, taste and add more salt if necessary, and serve with your favorite toppings. We recommend chopped scallions, shredded Jack cheese and sour cream.
Enjoy! While we wish you could dish us up a bowlful (without spilling it all over our reception area, naturally), feel free to share this recipe (tagging @peacocktv, of course). And now, back to your regularly scheduled legal document.
10. Merchants and Advertising
Your dealings with merchants or advertisers found on or through the Peacock Services, including any payments or contractual terms, are solely between you and that merchant or advertiser. We are not responsible for any loss or damage resulting from such dealings or from the presence of merchants or advertisers on the Peacock Services. We are not responsible for any confidential or personal information you provide through an advertisement or any subsequent transaction you enter into. These Terms do not govern your use of any non-Peacock website or destination that do not include a link to these Terms; additional terms may apply.
11. Devices and Charges
You are responsible for obtaining and maintaining all devices and other equipment and software, and all internet and wireless connectivity, mobile service, and other services needed for your access to and use of the Peacock Services, and you will be solely responsible for all charges related to them. We do not take responsibility for the performance of devices, including the ongoing compatibility of devices with Peacock Services. By using Peacock Services, you agree to look solely to the entity that manufactured and/or sold or leased you the device for any issues related to your device.
You are responsible for obtaining and maintaining all internet services, mobile service, and other services needed for your access to and use of the Peacock Services. You are responsible for any charges incurred in obtaining access to the Peacock Services. Please check with your internet service provider for information on possible data usage charges.
12. DISCLAIMER OF WARRANTIES; EXCLUSIONS AND LIMITATIONS OF LIABILITY
We make no representations or warranties as to Peacock Services (which, for purposes of this Section 12 only, shall include the Third Party Services) with respect to their accuracy, timeliness, reliability, completeness or otherwise.
WE PROVIDE THE PEACOCK SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE, OUR PARENT COMPANIES, EACH OF OUR AFFILIATES, AND ALL SUCH PARTIES’ DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND LICENSORS (COLLECTIVELY, THE “PEACOCK PARTIES”) DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL APPLE, AMAZON.COM, INC., GOOGLE, INC., MICROSOFT CORPORATION, SAMSUNG ELECTRONICS AMERICA, INC., OR ANY OTHER THIRD PARTY THAT OWNS OR OPERATES THE APP STORE OR PLATFORM THROUGH WHICH YOU ACCESS AND/OR DOWNLOAD THE PEACOCK SERVICES, OR THEIR RESPECTIVE AFFILIATES, VENDORS, AGENTS AND SUPPLIERS, AS APPLICABLE, GIVE ANY WARRANTY, HAVE ANY RESPONSIBILITY OR HAVE ANY LIABILITY WITH RESPECT TO YOUR USE OF THE PEACOCK SERVICES, OR ANY CONTENT OR FUNCTIONALITY IN THE PEACOCK SERVICES, NOR SHALL THEY BE RESPONSIBLE FOR PROVIDING SUPPORT SERVICES WITH RESPECT TO THE PEACOCK SERVICES. NONE OF THE PEACOCK PARTIES WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES RELATING TO LOST PROFITS, LOST DATA OR LOSS OF GOODWILL) OR ANY DAMAGES WHATSOEVER THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE PEACOCK SERVICES. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF PEACOCK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NONE OF THE PEACOCK PARTIES SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE PEACOCK SERVICES. WITHOUT LIMITING THE FOREGOING, THE PEACOCK PARTIES WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF (1) YOUR FAILURE TO COMPLY WITH THE TERMS OR (2) CONTENT POSTED TO THE PEACOCK SERVICES BY YOU OR ANY THIRD PARTY.
IN NO EVENT WILL THE PEACOCK PARTIES’ AGGREGATE LIABILITY TO YOU IN CONNECTION WITH THE PEACOCK SERVICES OR THESE TERMS EXCEED (A) THE AMOUNT (IF ANY) PAID BY YOU TO PEACOCK IN THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT WHICH GAVE RISE TO THE LIABILITY OR (B) ONE HUNDRED DOLLARS ($100), WHICHEVER IS LESS.
YOU ACKNOWLEDGE AND AGREE THAT ANY DAMAGES YOU INCUR ARISING OUT OF THE ACTS OR OMISSIONS OF THE PEACOCK PARTIES OR YOUR USE OF THE PEACOCK SERVICES ARE NOT IRREPARABLE AND ARE INSUFFICIENT TO ENTITLE YOU TO AN INJUNCTION OR OTHER EQUITABLE RELIEF RESTRICTING THE AVAILABILITY OF OR ANY PERSON’S ABILITY TO ACCESS ANY PORTION OF THE PEACOCK SERVICES.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW FOR THE DISCLAIMER OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SOME OF THE LIMITATIONS SET FORTH IN THESE TERMS MAY NOT APPLY TO YOU. THE PEACOCK PARTIES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY THE LAW OF SUCH JURISDICTION. THIS PARAGRAPH WILL ONLY APPLY IF AN ARBITRATOR OR COURT WITH APPLICABLE JURISDICTION IN ACCORDANCE WITH THESE TERMS FINDS EXCLUSIONS OF DAMAGES OR LIMITATIONS OF LIABILITY TO BE UNCONSCIONABLE OR OTHERWISE VIOLATE APPLICABLE LAWS. NOTHING IN THESE TERMS SHALL EFFECT A WAIVER OF ANY NON-WAIVABLE STATUTORY RIGHTS THAT APPLY TO YOU. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.
You agree to defend, indemnify and hold harmless the Peacock Parties from and against any and all claims, demands, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees and costs) arising out of or related to (i) any breach of these Terms, (ii) your User Content, and/or content or materials Uploaded by any other subscriber or user of your account that infringes any intellectual property right of any person or entity or defames any person or violates their rights of publicity or privacy, and (iii) any misrepresentation made by you in connection with your use of the Peacock Services.
14. Infringement Policy
We respect the intellectual property of others, and we ask our users to do the same. The Peacock Services, including the Content and other materials incorporated by us in the Peacock Services (“Materials”), are protected by copyrights, patents, trade secrets or other proprietary rights. Some of the characters, logos or other images incorporated by us in the Peacock Services are also protected as registered or unregistered copyrights, trademarks, trade names and/or service marks owned by us or others.
Pursuant to 17 U.S.C. Section 512 as amended by Title II of the Digital Millennium Copyright Act, we reserve the right, but without obligation, to terminate your license to use the Peacock Services if we determine in our sole and absolute discretion that you are involved in infringing activity, including alleged acts of first-time or repeat infringement, regardless of whether the material or activity is ultimately determined to be infringing. If you believe that any User Content is defamatory or infringes your intellectual property please send a written notice to the agent identified below to request a review of the alleged infringement:
Peacock TV LLC
30 Rockefeller Plaza, 46th Floor, Office 4683E
New York, New York 10112
Attn: Peacock Technology Transactions Legal
By e-mail: Peacock.DMCA@nbcuni.com
In addition, any written notice regarding any defamatory or infringing activity, whether of a copyright, patent, trademark or other proprietary right must include the following information:
- Your name, address, telephone number, and e-mail address;
- A physical or electronic signature of a person authorized to act on behalf of (1) the owner of an exclusive right that is allegedly infringed or (2) the person defamed;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Peacock Services are covered by a single notification, a list of such works. Similarly, for materials that are defamatory or infringe patent, trademark, or other proprietary rights of a third party, please submit a list of such materials;
- Identification of the material that is claimed to be infringing, to be the subject of infringing activity, or that is claimed to be defamatory and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or other proprietary right owner, its agent, or the law; and
- A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed or on behalf of the person defamed.
15. Links By You To the Peacock Services
We grant you a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to create hyperlinks to the Peacock Services, so long as (i) the links only incorporate text, and do not use any trademarks, (ii) the links and the content on your website, application or other service (“Your Service”) do not suggest any affiliation with or endorsement by us or cause any other confusion regarding your relationship to us or our affiliates or to the Peacock Services, (iii) the links open in a new window and link to the full version of applicable Peacock Services, and (iv) the links and the content on Your Service do not portray us or our affiliates or our or their products or services in a false, misleading, derogatory, or otherwise offensive manner, and do not contain content that is unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third party or are otherwise objectionable to us. We reserve the right to suspend or prohibit linking to the Peacock Services for any reason, in our sole discretion, without advance notice or any liability of any kind to you or any third party.
16. Local Regulations
We make no representation or warranty that the Content or Peacock Services are appropriate or available for use outside the United States (including its territories and possessions). Without limiting the geographic eligibility requirements set forth in these Terms and any Additional Terms, if you choose to access the Peacock Services from other locations, you do so on your own initiative and at your own risk.
You are responsible for complying with local laws, if and to the extent local laws are applicable. You specifically agree to comply with all applicable laws concerning the transmission of technical data exported from the United States or the country in which you reside.
17. Export Control
The Peacock Services are controlled and operated by us from our offices within the State of New York. You hereby represent and warrant that (i) you are not located in a country that is (a) subject to a U.S. government embargo (for example, Crimea, Cuba, Iran, North Korea or Syria) or (b) on Title 15, Part 740 Supplement 1 Country Group E of the U.S. Code of Federal Regulations, (ii) you are not listed on any U.S. or United Nations Security Council (UNSC) list of prohibited or restricted parties, including the list of Specially Designated Nationals and Blocked Persons administered by the U.S. Treasury Department or the U.S. Commerce Department’s Denied Persons List, and (iii) you are not otherwise the target of U.S. or UNSC economic sanctions. You may not access, download or otherwise use any Peacock Services in violation of United States or UNSC export control or economic sanctions laws and regulations. Software in or from the Peacock Services are further subject to U.S. export controls. No software may be downloaded or otherwise exported or re-exported in violation of applicable laws, including without limitation to any end user in a U.S. embargoed country or territory or an end user included on any U.S., or UNSC government list of prohibited or restricted parties.
18. Binding Arbitration Of All Non-Small Claims Disputes. Class Action Waiver.
If you have a Dispute (as defined below) with us that cannot be resolved informally or in small claims court, you will not have the right to pursue a claim in court or have a jury decide the claim, and you will not have the right to bring or participate in any class action or similar proceeding in court or in arbitration. By using or interacting with the NBCUniversal Services, or engaging in any other NBCUniversal Transactions or Relationships with us, you agree as follows:
“Dispute” means any complaint, dispute, or disagreement you may have against us, and any claim that we may have against you, whether based on past, present, or future events, arising out of or related in any way to these TOS or regarding (i) your use of or interaction with the NBCUniversal Services, (ii) any purchases or other transactions or relationships related to your use of the NBCUniversal Services, or (iii) any data or information you provide to us or we gather in connection with such use, interaction or transaction (collectively, "NBCUniversal Transactions or Relationships").
Many Disputes can be resolved by an informal dialogue with our customer service staff. If you have a Dispute with us, before initiating an arbitration, you must send an individualized, written notice describing the Dispute to the customer support contact via email or contact form associated with the NBCUniversal Service to which your Dispute relates. Without limiting any of our rights in Sections 3, 5, 7, before we initiate any arbitration, we will send you a written notice using contact information we have for you. Promptly following receipt of such notice, you and we will try to resolve the Dispute by individual telephone or videoconference, or in person if you and we agree. If the Dispute is not resolved within 14 days of starting this dialogue, then either you or we may initiate an action in a small claims court that has jurisdiction over the Dispute and is reasonably close to your place of residence or work, or initiate an arbitration as described below if the Dispute is ineligible to be adjudicated in small claims court.
Any Dispute that we are unable to resolve through the informal procedure described above and is ineligible for small claims court shall be resolved exclusively by final, binding arbitration ("Arbitration"). The Arbitrator may issue orders to protect the confidentiality of proprietary information, trade secrets or other sensitive information. Except as discussed below in clause a, the Arbitration will be conducted before a single arbitrator administered by JAMS or its successor ("JAMS") and conducted in accordance with the JAMS Streamlined Arbitration Rules And Procedures (or, if the amount in controversy exceeds $250,000, the JAMS Comprehensive Arbitration Rules And Procedures) in effect at the time the Arbitration is initiated (respectively, the "Applicable Rules"). The Applicable Rules can be found at www.jamsadr.com. This Section 18 shall not prevent any party from seeking provisional remedies (that is, a temporary restraining order or preliminary injunction) from a court of appropriate jurisdiction.
a. Mass Arbitrations.
For any matter that involves twenty (20) or more arbitration claims that (1) involve the same or similar parties; (2) are based on the same or similar claims which arise from the same or substantially identical transactions, incidents, or events requiring the determination of the same or substantially identical questions of law or fact; and (3) involve the same or coordinated counsel for the parties, Arbitration will be conducted by ADR Services, Inc. (“ADR Services”) (https://www.adrservices.com/). The rules of ADR Services will govern all aspects of the arbitration, except to the extent those rules conflict with these TOS. The ADR Services fee schedule that governs “Mass Consumer Non-Employment” matters will apply, or a different apportionment of fees if agreed to by ADR Services, NBCUniversal and you, subject to clause e below. If NBCUniversal is the party initiating an arbitration against you, NBCUniversal will pay all costs associated with the arbitration, including the entire filing fee.
b. No Class Relief.
The Arbitrator shall have no authority to entertain or arbitrate any claims on a class or representative basis. Except as stated above in clause a regarding mass arbitrations, the Arbitrator shall have no authority to consolidate or join the claims of other persons or parties who may be similarly situated. Notwithstanding any other provision of these TOS or any applicable arbitration rules, disputes regarding the interpretation, applicability, or enforceability of this class waiver may be resolved only by a court and not by an arbitrator. If this waiver of class or consolidated actions is deemed invalid or unenforceable, neither you nor we are entitled to arbitration.
c. Arbitrator Will Interpret This Agreement.
The Arbitrator shall have the exclusive authority to resolve any dispute arising under or relating to the validity, interpretation, applicability, enforceability or formation of these TOS and/or these arbitration provisions in this Section 18, including any claim that all or any part of these TOS is void or voidable, except as expressly provided above in clause b.
d. Location of Arbitration.
The Arbitration shall be held either: (i) at a location determined under the Applicable Rules that is reasonably convenient for you and is no more than 100 miles from your home or place of business; or (ii) at another location you and we agree upon. If the only claims asserted in the Arbitration are for less than $25,000 in aggregate, the Arbitration may be held by telephone, video conference, or written submission.
e. Arbitration Costs.
If the Arbitrator finds that the costs and fees of Arbitration will be prohibitive for you as compared to the costs of litigation, we will pay as much of your filing, arbitrator, and hearing fees in the Arbitration as the Arbitrator deems necessary to prevent the Arbitration from being cost-prohibitive, regardless of the outcome of the Arbitration, unless the Arbitrator determines that your claim(s) were frivolous or asserted in bad faith.
f. Interpretation and Enforcement of Arbitration Clause.
Except for clause b above, if any provision of these TOS is unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these TOS and shall not affect the validity and enforceability of any remaining provisions. But if clause b is found to be unlawful, void or for any reason unenforceable, then this entire arbitration provision shall be null and void, and neither you nor we will be entitled to arbitrate any dispute between us and you, and must instead bring any claims subject to clause i below.
g. Opt. out.
You may opt out of this arbitration agreement. If you do so, neither you nor NBCUniversal can force the other to arbitrate. To opt out, you must notify NBCUniversal within 30 days of first becoming subject to this arbitration agreement by clicking here and following the instructions provided. Your notice must include your name and address and a clear statement that you want to opt out of this arbitration agreement.
h. Modification of Arbitration Clause With Notice.
This version, and any modification of these arbitration provisions shall apply for claims made on or after the effective date of this version (or such modifications) even if the NBCUniversal Transactions or Relationship giving rise to such claims occurred prior to this version (or such modification). If any modification is deemed to be unlawful, void or for any reason unenforceable, then the arbitration provisions effective at the time of your agreement to these TOS shall govern any dispute or disagreement between you and us regarding NBCUniversal Transactions or Relationships.
i. Dispute Resolution Only If A Tribunal Has Ruled That Arbitration Is Prohibited.
If a court with appropriate jurisdiction prohibits arbitration of a dispute in accordance with this Section 18, then the state or federal courts in New York shall have exclusive jurisdiction over the dispute, and to the maximum extent permitted by the mandatory laws in your country of residence, these TOS and any dispute arising out of or related in any way to these TOS or their subject matter or formation (including non-contractual disputes), will be governed by, and construed in accordance with, the laws of the State of New York and the United States, without giving effect to any conflict of law principles.
19. Dispute Resolution Only if a Tribunal has Ruled that Arbitration is Prohibited by Applicable Law
This Section 19 applies only where applicable law, as determined by a court with appropriate jurisdiction, prohibits arbitration of disputes in accordance with Section 18.
a. Section 19 disputes.
If any controversy, allegation, or claim (including any non-contractual claim) arises out of or relates to the Peacock Services, the Content, these Terms or to any of our actual or alleged intellectual property rights (collectively, a “Section 19 Dispute”), then you and we agree to send a written notice to the other providing a reasonable description of the Section 19 Dispute, along with a proposed resolution of it. Our notice to you will be sent to you based on the most recent contact information that you provide us. But if no such information exists or if such information is not current, then we have no obligation under this Section 19(a). Your notice to us must be sent to:
Peacock TV LLC
30 Rockefeller Plaza, 46th Floor, Office 4683E
New York, New York 10112
Attn: Peacock Technology Transactions Legal
By e-mail: Peacock.Legal@nbcuni.com
For a period of sixty (60) days from the date of receipt of notice from the other party, we and you will engage in a dialogue in order to attempt to resolve the Section 19 Dispute, though nothing will require either you or us to resolve the Section 19 Dispute on terms with respect to which you and us, in each of our sole discretion, are not comfortable.
The parties agree that the state or federal courts in New York shall have non-exclusive jurisdiction of any Section 19 Dispute.
c. Governing Law.
To the maximum extent permitted by the mandatory laws in your country of residence, these Terms and any Section 19 Dispute arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes), will be governed by, and construed in accordance with, the laws of the U.S. and the State of New York without regard to its conflicts of law provisions.
d. Injunctive Relief.
The foregoing provisions of this Section 19 will not apply to any legal action taken by us to seek an injunction or other equitable relief in connection with any loss, cost, or damage (or any potential loss, cost, or damage) relating to the Peacock Services, any Content, your User Content and/or our intellectual property rights (including such as we may claim may be in dispute), our operations, and/or our products or services.
20. Notice for California Users
Under California Civil Code Section 1789.3, California users of the Peacock Services are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.
21. Terms Applicable to Third Party Platform Providers; Third Party Licenses
a. Third Party Platform Providers.
If you access or download the Peacock Services via an Apple, Inc. (“Apple”), Amazon.com, Inc., Google, Inc., Microsoft Corporation, Samsung Electronics America, Inc. (“Samsung”) or any other third party app store or platform (each a “Third Party Platform Provider”), such Third Party Platform Providers shall be third-party beneficiaries to these Terms. However, these Third Party Platform Providers are not party to these Terms and have no obligation to provide maintenance and/or support of the Peacock Services. Peacock, not such Third Party Platform Providers, are solely responsible for the Peacock Services. Your access to the Peacock Services using the Third Party Platform Providers’ app stores or platforms are subject to the usage terms set forth in the applicable Third Party Platform Provider’s terms of service.
In the case of any Peacock applications accessed or downloaded via the Apple app store or platform, if such application fails to conform to any applicable warranty in these Terms, then you may notify Apple, and Apple will refund to you the purchase price (if any) of the application. Peacock, not Apple, is responsible for addressing any claims you or a third party may have relating to such application, or your possession and/or use of such application, including, but not limited to (i) product liability claims, (ii) any claims that such application fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation. In the event of any third party claim that such application, or your possession and use of such application, infringes that third party’s intellectual property rights, Peacock, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
In the case of any Peacock applications accessed or downloaded via the Samsung app store or platform, if you wish to assert a claim against Samsung in connection with a Peacock application, such claim must be brought by you as an individual and not as a member of a class.
b. Third Party Licenses.
The Peacock Services may include open source software or third party software. Any such software is made available to you under the terms of the applicable licenses; please review the information set forth here for applicable license terms related to the Peacock Services.
a. Applicable Law.
These Terms, any Additional Terms and the relationship between you and us shall be governed by the laws of the U.S. and the State of New York without regard to its conflicts of law rules. The Convention on Contracts for the International Sale of Goods does not apply to your access or use of the Peacock Services or these Terms.
Subject to the arbitration provisions above, and other than small claims actions as permitted therein, any action or proceeding arising from, relating to or in connection with these Terms will be brought exclusively in the federal or state courts located in New York, New York, and you irrevocably consent to the personal jurisdiction of such courts and agree that it is a convenient forum and that you will not seek to transfer such action or proceeding to any other forum or jurisdiction, under the doctrine of forum non conveniens or otherwise.
c. No Waiver.
No failure or delay by us in exercising any right, power or privilege under these Terms will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege under these Terms.
Unless otherwise expressly provided herein, the invalidity or unenforceability of any provision of these Terms will not affect the validity or enforceability of any other provision, all of which will remain in full force and effect.
e. Limited Time to File Claims.
You agree that regardless of any statute or law that establishes a different statute of limitations, to the maximum extent permitted under applicable law, any claim or cause of action (including any arbitration) arising out of, related to or connected with the use of the Peacock Services, or these Terms, or other Peacock Transactions or Relationships must be filed within one (1) year after such claim or cause of action arose or be forever barred.
f. Paragraph and Section Titles Are For Your Convenience.
The paragraph or section titles in these Terms are for convenience only and have no legal or contractual effect.
g. Entire Agreement.
These Terms, including any Additional Terms, represent the entire understanding of the parties regarding its subject matter and supersede all prior and contemporaneous agreements and understandings between the parties regarding its subject matter. These Terms may not be amended, altered or waived except in writing by the party to be charged.
These Terms are binding upon and shall ensure to the benefit of parties and their respective successors, heirs, executor, administrators, personal representatives and assigns. You shall not assign your rights or obligations hereunder without our prior written consent, and any such assignment shall be void and invalid at the outset.
i. Consent to Electronic Communications.
We may provide you information regarding your account and the Peacock Services in electronic form only. You agree that such notices and other communications sent electronically satisfy any legal communication requirements, including that requirements must be in writing.
Sections 1, 4, 5, 8-10, 11-13, 16-19, and 21-22 of these Terms, and any other terms that by their nature survive these Terms, shall survive any termination of these Terms.
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