For assistance using subtitles or closed captioning on Peacock content on our platforms, please see the following page: https://www.peacocktv.com/help/article/subtitles
To report any subtitles(closed captioning) or audio descriptions issues during the Olympics Paris 2024, please contact NBCUniversal by sending an email to CCFeedback@nbcuni.com. For audio description issues, email ADFeedback@nbcuni.com.
To report an issue or concern regarding subtitles or closed captioning on Peacock content on our platforms, please contact us at ClosedCaptioning@PeacockTV.com or 1-866-787-6228.
To assist us in resolving the issue, please provide the following information when you contact us for assistance with subtitles or closed captioning:
- Your name, telephone number and email address
- The name of the program with the captioning/subtitles issue
- A brief description of the captioning/subtitles issue, including the date and time you experienced the problem
- Please identify the platform you are using to access Peacock (e.g. Flex/X1, iPhone, Roku)
If you wish to submit a written complaint, please send it to:
Angela Ball
Sr. Vice President, Regulatory Affairs
NBCUniversal
300 New Jersey Avenue, NW
Suite 700
Washington, DC 20001
For a faster response, please email ClosedCaptioning@PeacockTV.com.