Signal flag set by Optimizely to indicate A/B test decision has been made

Used for A/B testing of AI chatbots, NLP or ADA

Enable A/B testing of the Ada chatbot against Salesforce

Disables the input field on Salesforce Live Agent Chat

Enables AdaBot for signed out users on the get in touch page

Enables redirecting to language specific URLs when mismatch between URL and current language

Enables work done for Telemundo dual language on NBCU

Allow testing of the feature flag release job for testing purposes

Toggle to validate against business hours for live agent

Toggle to show second phase of the new get in touch journey

Enables Help DACH DE environment: for search, gql, and account finder

Toggle to hide bot capability when bot is in progress or on get-in-touch page

Toggle to show homepage accordion open by default

Enables full language code in html lang attribute

Enable the /help/client routes for help pages

Enable loading Google reCAPTCHA tokens on forms

Enables language filter on Elasticsearch queries

Toggle to segment customers on get in touch page

Shows MIAW widget for EU on the get in touch page

Toggle to hide sign in widget in get-in-touch

Enable the ability to view webForm for signed out customers

ADOBE_ANALYTICS

ADOBE_AUDIENCE_MANAGER

Page for users to check what accounts they have based on an email

Page for kids and teens to submit feedback

https://c.la4-c2-ph2.salesforceliveagent.com/content

<p>We’ll happily look into this for you. Select the <b>Get in Touch</b> button on this page and we’ll investigate for you.</p>

We’ll happily look into this for you. Select the Get in Touch button on this page and we’ll investigate for you.