Help Center

Managing My Account

Managing My Account

How do I update my email address on Peacock?

How do I unsubscribe from Peacock emails?

How do I reset my Peacock password?

How do I change my payment method or billing address on Peacock?

Why am I being asked to verify my email on Peacock?

Why does my Peacock promo code say it's already been redeemed?

Why do I need to enter payment information for the 7-day trial on Peacock?

Why am I seeing separate charges for Peacock Premium and Peacock Premium Plus?

Where do most peacocks live?

What’s the point of the peacock’s big tail after all?

What is Peacock’s refund policy?

What is Enhanced Security on Peacock?

What if I am not eligible for a Peacock Premium offer through my current Comcast subscription?

What do peacocks eat?

What are the requirements for my Peacock password?

Is it possible to force all devices on my Peacock account to be signed out?

If I don’t have a valid payment method, can I still redeem a promotional code for Peacock?

I've been notified that my Peacock sign in details have been updated, but I did not do this. Why?

I was not able to link my Xfinity account but I think I am eligible for a Peacock Premium offer, what do I do now?

I signed up for the Peacock Early Bird offer but am now eligible for a promotional offer. What can I do?

I requested an email to reset my Peacock password, but I haven't received it.

I got an email that my plan has been changed and I’ve been switched to Peacock’s free plan. What happened?

I got an email that my Peacock payment has failed. How do I update it?

I am locked out of my Peacock account. What can I do?

How many toes do peacocks have?

How do I view my payment history or upcoming payments on Peacock?

How do I set my password for Peacock?

How do I see if my Peacock subscription is being processed through third party in-app billing?

How do I redeem a promotional code for a Peacock plan?

How do I find out if my credit card is associated with multiple Peacock accounts?

How do I find my Peacock account?

How do I delete my Peacock account?

How do I check charges on my Peacock account?

How do I cancel (or downgrade) my Peacock Premium or Peacock Premium Plus plan?

How do I access my account settings for Peacock?

How can I sign up for a Peacock account through Apple?

How can I see my upcoming charges, if any, for Peacock Premium and/or Peacock Premium Plus?

How can I locate my Peacock login details if I’ve forgotten them?

Can I still watch Peacock if I cancel my Peacock Premium and/or Peacock Premium Plus plan?

How do I check that my promotional code was successfully applied?

How do I sign out of my account?

How fast can a peacock run?