Hello,, how can we help today?

How do I cancel my Peacock plan?

To cancel your plan, follow the steps below:

For subscriptions through Peacock

  • Log in to your account.

  • Select Cancel All Subscriptions to cancel all subscriptions. This will cancel your base plan (meaning your Select, Premium, or Premium Plus subscription) and all add-ons (such as a Regional Sports Network or Starz subscription). You must have a base plan in order to subscribe to any add-on. If you wish to remove only an add-on, please see below.

  • Follow the steps and once confirmed, you will see a confirmation message on screen and receive a confirmation email, which may take a few hours. Your plan will not renew at the end of its current subscription term.

If you do not see a Cancel All Subscriptions option, you may have a subscription through a third party. If you cannot log in to cancel, you can cancel via chat by clicking here.

 

No refunds or credits will be issued, unless required by law for any prior payments made when you cancel (or downgrade) a Peacock Premium or Peacock Premium Plus plan.

 

If you are unable to activate a new Peacock subscription through a third party due to having an existing subscription, you must first cancel the existing subscription then wait until it fully lapses before attempting to activate your new subscription again.

 

For add-ons  

When you cancel your Peacock plan, any add-on, such as a regional sports network, will be set to auto-cancel.  To remove just your add-on, follow these steps:

 

  • Select your add-on you wish to cancel on the Subscriptions tab.

  • Select Remove Add-On.  

  • Follow the steps and once confirmed, you will see a confirmation message on screen and receive a confirmation email, which may take a few hours. Your add-on will not renew at the end of its current subscription term.  

For subscriptions through a third party

If you subscribed through a third party (e.g., Apple, Google, Roku, Amazon, etc.), you must contact the third party directly to cancel your existing plan, as Peacock does not have the ability to cancel your existing plan. Please see the links to the relevant Help Center below or contact the applicable third party for further assistance on how to cancel:

 

If your Peacock subscription was included with the purchase of a third-party service or product, you must contact the third party directly to cancel your subscription.    


If you are unsure of how you are being billed, you can check at any time after logging into your account. You will see your method of payment listed in the ‘Payment Method’ section under the Subscriptions tab.

Help us improve our articles. Was this one clear?

Did this solve your problem?