Used for A/B testing of AI chatbots, NLP or ADA

Disables the input field on Salesforce Live Agent Chat

Allow testing of the feature flag release job for testing purposes

Toggle to validate against business hours for live agent

Toggle to hide bot capability when bot is in progress or on get-in-touch page

Enable the /help/client routes for help pages

Toggle to segment customers on get in touch page

Toggle to hide sign in widget in get-in-touch

Enable the ability to view webForm for signed out customers

ADOBE_ANALYTICS

ADOBE_AUDIENCE_MANAGER

ADOBE_ICEBERG_TEASER

ADOBE_LAUNCH

BRAZE

OPTIMIZELY

QUALTRICS

SALESFORCE

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https://c.la4-c2-ph2.salesforceliveagent.com/content

Technical Assistance

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Buffering Tips

Quick tip: Reduce the number of devices currently streaming or downloading on the same network.

Fix Slow Loading or Buffering

Read About Stream Limits

Watch a maximum of 3 concurrent streams.  To watch on another device, you’ll need to stop watching one of the others first.

Simultaneous Stream Limit

Audio Troubleshooting

A good first step is restarting the Peacock app.   If this does not fix your issue, view our troubleshooting guide:

Resolve Audio Issues

Video Troubleshooting

A good first step is restarting the Peacock app. If this does not fix your issue, view our troubleshooting guide:

Fix Playback Issues

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Video Playback Issue

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Video Playback Issue

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