Using Peacock

What do I do when the video doesn't start and is showing a spinner or black screen, or an error message on Peacock?

<p>If you are experiencing technical issues, please try the following steps: </p>

<ol><li>Close the Peacock app on your device. Also close any other apps you may have running in the background. After all the apps have closed, relaunch the Peacock app. </li><li>Restart your device by unplugging the power or fully powering down, waiting 20 seconds, then plugging the device back in or rebooting. </li><li>Check the device’s Internet connection. Please make sure you have a strong enough connection for streaming. </li><li>Clear your device’s cache and data. You should be able to clear cache and data in your device’s Settings menu. </li><li>Uninstall and then reinstall the Peacock app on your device. </li></ol>

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